Extender connecting then disappearing

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Extender connecting then disappearing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Extender connecting then disappearing
Extender connecting then disappearing
2023-10-29 20:40:21

Hello, 

 

I have 2 extenders which I've had for about a year. I have just changed to a new router. One of my extenders is connected and working fine. The second connects, then disappears. I have reset and retried numerous times. The tether app won't log into either device saying "you may be connected to a guest network, limited by Parental Controls or your network may be unstable". I have tried going to the linkrepeaternet site but that doesn't seem to be working either. 

 

I am at a loss as to what to do so any help would be gratefully received!

 

The model number is AV600

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Re:Extender connecting then disappearing
2023-11-02 01:51:40

  @dan8652 

Hi, welcome to the community.

I noticed you mentioned the model number is AV600 and generally it is supposed to be the powerline adapter.

Is your product like this: TL-WPA4220kit

It should use tpPLC APP for management control. As for setup, we don't need the APP and it is suggested to refer to the QIG:

TL-WPA4220 KIT Quick Installation Guide

Best regards.

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