archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211

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archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211

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Re:archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211
2023-11-29 08:36:49

  @oreillymj 

 

Hi, may I know if only the PS5 is having the unstable internet issue? or all the wired and wireless devices are having the issue?

Are you able to tell whether the WiFi disconnected completely or WiFi still shows connected but no internet on the PS5 when the issue happens?

 

If all devices are affected and especially devices can be connected but no internet access, it might be WAN connection dropping.

 

If only wireless devices are affected, please try to change the 2.4G and 5G WiFi channel and channel width on Advanced->Wireless->Wireless Settings page to see if it would be more stable.

 

In addition, how often does it happen usually? and it always recover quickly on its own, right?

Except for the main router AX73 V1, are your other routers working as APs TP-Link devices as well? If so, what are the models?

 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211
2023-11-29 08:57:53

  @Liam_T 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211
2023-12-08 11:50:06

  @Sunshine 

Hello,

 

Jus to confirm, I received the debug firmware, but it refuses to upload to the router,  I should point out I am in Canada, would this create an issue?

 

I have tried to revert to the last firmware that didn’t “brick” the router or create issues, from this page (https://www.tp-link.com/ca/support/download/archer-ax73/v1/#Firmwareand) (Archer AX73(CA)_V1_1.2.3 Build 20230303) but have been unable to downgrade.

 

Yours,

 

Liam

 

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