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Not getting correct upload speed and having high upload ping

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Not getting correct upload speed and having high upload ping

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Not getting correct upload speed and having high upload ping
Not getting correct upload speed and having high upload ping
2023-12-07 12:27:32 - last edited 2023-12-11 10:25:03
Tags: #Network Connectivity #Bandwidth Control/QoS
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.7.3 Build 20230906 Rel. 59213

Hi,

 

Need help troubleshoot my Deco M5. Recently I thought my issue is on the ISP side but it seems the issue im currently having is on the Deco M5


my expected speed is 600 Mbps for both download and upload, I'm getting the expected speed when i'm connected directly to my ISP Router but when i connect to Deco M5

my speed is 600 Mbps / 2 ping for Download and 300-400 Mbps / 20-300 ping  for Upload

 

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Re:Not getting correct upload speed and having high upload ping-Solution
2023-12-08 10:17:54 - last edited 2023-12-11 10:25:03

  @Fryn 

Hi, welcome to the community.

May I know who is your internet service provider?

Would you get the same speedtest result via "Test Internet Speed" on the Deco APP?

Please also confirm QOS has been set to 1000 m/s for download and upload.

I see there is an ISP router, and it is suggested to set Deco into Access Point mode to see whether it made any difference to the upload speed:

How to set up Deco to work in Access Point mode

 

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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Re:Not getting correct upload speed and having high upload ping-Solution
2023-12-08 10:17:54 - last edited 2023-12-11 10:25:03

  @Fryn 

Hi, welcome to the community.

May I know who is your internet service provider?

Would you get the same speedtest result via "Test Internet Speed" on the Deco APP?

Please also confirm QOS has been set to 1000 m/s for download and upload.

I see there is an ISP router, and it is suggested to set Deco into Access Point mode to see whether it made any difference to the upload speed:

How to set up Deco to work in Access Point mode

 

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
Recommended Solution
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Views: 413

Replies: 1

Tags

Network Connectivity Bandwidth Control/QoS
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