@Kevin_Z  I have already submitted a picture to the thread - but you have removed it. I will add it again, here it is (again) in the thread :

Sir, I as you clearly can see the model is completely the same at the top - but menu is different. Also I have to disagree with the list submitted, that only those routers are advertised as supporting Client VPN. If you check specs advertised,not * just * at your link, you will see AX1800 advertised as well.

Doesnt solve my problem at all. But thanks for answering.

  @productcustomer 

No answers above here really helped me. Didn't even help to figure out what was going on. But I will now submit a followup to help others in the future.

Basically there is one and only one package - but different contents.

Also two specifications  - and the first reference REFERS TO AN ARCHER AX1800 SUPPORTING VPN Client

https://www.tp-link.com/us/home-networking/wifi-router/?filterby=AND|6112

https://www.tp-link.com/dk/home-networking/wifi-router/?filterby=AND|6112

The package headline says AX1800 

But really, it's not an AX1800 at all.. It's all kinds of model variants - where some support VPN Client and some not.

When you start up the router, sure, the setup only says AX1800

Just like mine. So it's basically impossible to from other peoples screenshot to determine what model they are really talking about.

Kevins link of positive-VPN-Client and unsupported-VPN-client routers above suggested Archer AX1800 AX20 without VPN Client - but that's simply not the one actually sold to me:

Mine - does NOT say AX20 or AX23:

So... the end story.... Kevins list does not apply to my choice of router at all according to specifications listed on package.

I bought an Archer AX1800 in legitimate belief that it was a router supporting VPN Client (discussed many places elsewhere with VPN Client and listed at the US website as actually supporting VPN Client).

The truth is... my router has no VPN Client support. An nowhere was this made clear.

So... I stand by my original statement - it doesn't hold up to specifications. The sad truth is, you cant figure it out unless in a shop which allows customers to break all the sealing shrinkwrap and open all their packages to see what's inside. What kind of shop allows that? tp-link knows that naturally...

Sir, I bought a dud. I was fooled!

Let this be a warning to others!

  @productcustomer  

purchased and picked up in person from above address (shopping mall) on 18/12

Remember, I'm not the seller here, so I have no idea where it has been decided - and where not - to publish data.

I never suspected that an Archer AX1800 was... not really an Archer AX1800... I remember clearly seeing pictures of router-login-setup saying "AX1800" and "VPN Client" beneath. Didnt say 20 23 or something else. And I bought an AX1800....

The router name specification in the login-setup is misguiding to say the least...

I need a VPN Client router... and for this month, it probably will not be a tp-link again for the third time...  

@Kevin_Z 

  @terziyski 

Please, in regard to "check this thread for more details on that matte" then my problem is really not : "Its a Archer BE9300 or is it a Archer BE550"... 

I'm saying that... there is same "Archer AX1800" on multiple packages and a "Kinder surprise" inside. To put it simple.

Thanks for "To know which of your local market router models have "VPN client" implemented you should open the link here." but also notice, you cant give a direct link yourself, so please understand that I cant either. It is not there. It is not bought in a weird mail-order-deal - it's bought from a walk-in at a major store. Look at the photographs.

Thanks a lot for comments. I still see no challenge to my original statements that a straight AX1800 with no other marking should have this setup - and when it doesnt - well, then it doesnt come as you should rightfully expect.

But I "getting over it" at this point now... Just buying from another brand.... You simply cant trust Archer AX1800 or whatever is written.

Leaving tp-link behind in my life...

Just warning others.

  @terziyski 

Yes, I got a (summarized) "well, that's really sad for you" from tp-link support. They refered me to an UK website for EU models, and I mentioned a slight detail... that the UK is really not an EU member anymore. Well, then they went offline permanently... Well, admitting, it's holiday season.

Please. the "dynamic link" directs to Denmark - yes, I agree - where is listed the "AX20" and "AX23" - yes, I see them - under VPN-client-unsupported products. But not the model i bought... "Not" as in... not there. I bought a pure "Archer AX1800". Nothing. Zero. Nil. Nada. Niente. Nope. As in... not listed. Mine is not a "AX20" or "AX23". You dont live in Denmark, so you give link and says "it's there". But its not. Not under supported or unsupported. I respect attempt to help - but facts are facts.

Please, I'm not confusing a "20", "21", "22" for a "23" etc. Look at the package picture,,,, "Archer AX1800" is stated twice on the package. That's it. Then how am I to know what "Kinder Egg" is inside - except what I can find documented in the router setup available? Product is traded through large-scale retailers. So there is no excuse for not listing it on national website. And setup says AX1800 allright - as expected - except doesnt come with expected functionality.

People should be really, really carefull when buying this model. I thought I did my homework, to maximum extent possible.

And... if you buy it anyway... dont expect real help to be found anywhere!

Merry christmas - and all the best for next year!