No enciende el wi-fi e internet.

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No enciende el wi-fi e internet.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No enciende el wi-fi e internet.
No enciende el wi-fi e internet.
2023-12-31 06:14:29 - last edited 2024-01-04 11:58:12
Model: TD-W8961N  
Hardware Version: V4
Firmware Version: 4.0

El módem router sólo enciende, la conexión a internet del proveedor está establecida pero sólo enciende el botón de encendido/apagado, no enciende ni el botón de internet ni wi-fi, por ende no tengo conexión. Lo reseteo y no agarra dicho reset, sólo enciende y apaga.

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Re:No enciende el wi-fi e internet.-Solution
2024-01-03 03:36:20 - last edited 2024-01-04 11:58:12

  @Router_modem23- 

 

Hi, do you mean only Power LED turns on on the TD-W8961N and all other LEDs are always off?

Please try pressing WiFi button to see if WiFi LED can be light up, also try connecting a computer to the LAN port to see if any LAN LED light up.

Please also try different wall sockets, make sure you are using original power adapter, If still no any response and factory reset doesn't work, I am afraid the device is defective, you could contact the retailer where you bought it to check warranty.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:No enciende el wi-fi e internet.-Solution
2024-01-03 03:36:20 - last edited 2024-01-04 11:58:12

  @Router_modem23- 

 

Hi, do you mean only Power LED turns on on the TD-W8961N and all other LEDs are always off?

Please try pressing WiFi button to see if WiFi LED can be light up, also try connecting a computer to the LAN port to see if any LAN LED light up.

Please also try different wall sockets, make sure you are using original power adapter, If still no any response and factory reset doesn't work, I am afraid the device is defective, you could contact the retailer where you bought it to check warranty.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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