Weird disconnect issue Samsung A54 on Deco S7

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Weird disconnect issue Samsung A54 on Deco S7

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Weird disconnect issue Samsung A54 on Deco S7
Weird disconnect issue Samsung A54 on Deco S7
2024-01-03 15:59:01
Model: Deco S7  
Hardware Version: V1
Firmware Version: 1.4.1 Build 20230324 rel. 50892

Hi,


At location A, i have M4 (2) which works great with all devices, so i bought an S7 (2) for location B.

 

At location B, everything is good (Wi-Fi router mode), except for:

- Samsung Galaxy A54 randomly disconnecting (or staying connected without internet) for 15-20 sec a few times per hour.

- Once my laptop wakes up from sleep, it takes a while to reconnect back to the network and initially it says "connected, no internet" both on Windows 10 and 11.

 

I tried:

 

On the Deco app:

- Network security is WPA/WPA2-Personal

- Updating S7 to the latest firmware as stated above

- Using 2.4GHz only

- Network optimization

- IPTV/VLAN disabled

- MAC Clone disabled

- DDNS disabled

- Address reservation for the MAC

- Disable Fast Roaming

- Disable beamforming

 

On the phone:

- Updating A54 to the latest version: One UI version 6.0

- Forgetting the network on my phone, even resetting WiFi and bluetooth settings

- IP settings DHCP

- Metered network

- Randomized or Phone MAC

 

Any ideas?

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#1
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Re:Weird disconnect issue Samsung A54 on Deco S7
2024-01-04 08:02:13

  @Problems231 

Hi,

It is suggested to enable Guest network of 2.4GHz for Samsung A54 and disable "Mesh Technology" on the Deco APP.

 

As for the laptop, have you tried to check whether there is any newer wireless driver for the adapter?

Thank you very much and best regards.

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#2
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Re:Weird disconnect issue Samsung A54 on Deco S7
2024-01-05 09:46:10
Hi, Laptops are fine now, but my phone keeps disconnecting even with the Guest network, tried only 2.4, only 5 and both. Disabled mesh only for that device and still the same... This is the only device disconnecting out of 7 in total.
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