Unstable LTE Connection with Archer MR500 and MR550

Unstable LTE Connection with Archer MR500 and MR550

127 Reply
Re:Unstable LTE Connection with Archer MR500 and MR550
2024-08-14 21:37:23

  @Sunshine 

It's really weak that I don't get an answer. TP-Link sell a product which is not working, take money from customers for it and don't even tell us if there will be a solution in the near future. Really weak...

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#116
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-08-26 07:29:54 - last edited 2024-08-26 08:17:19

  @Sunshine Hi, can u please provide me the version 1.7.0 beta for the ARCHER MR550 EU version? Or a newer beta version. I have it and everyday it disconnects from 4G and i have to manually restart it. Thanks!

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#117
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-08-28 03:30:37

  @Sunshine 

 

Hi, i have a mr550 with the same issue. Can you provide the last beta firmware for this model?

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#118
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-08-29 03:55:03

  @Rox97 

Rox97 wrote

  @Sunshine 

 

Hi, i have a mr550 with the same issue. Can you provide the last beta firmware for this model?

Same problem here:

Purchased on 3rd August a MR550 using Fastweb 4G sim card and I have same issue of other guys here: Internet disconnection without any alternative to reboot. This happens randomly several times per day too

Can you please support?

I didn't try with a beta firmware yet. Which I should download?

Thanks

Marco

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#119
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-09-04 08:52:55

  @Sunshine I've bought new MR550 from Amazon at 26 August 2024

 

It doesn't work from new. I looked through this thread, updated firmware..... No luck. Disconnections.

 

What I can see problem is:

 

Router DHCP  server isn't working. I have only 23 TP Link smart devices on this router  and router is able to identify exactly 10 (random) devices. A hour later router picks up another 10. But never can recognize on app more than 20 of them even all 23 are functioning.

 

Router is starting failing this way: DHCP server fails and disconnects WiFi user. However router is still connected to 4G and accessible via Tether App.

 

Cut story short: if on Wi-Fi I have 2-3 users , then router is stable. 

If I have more than 5 users - DHCP crashes and later router all together loosing 4g connection

 

It is not hardware fault.  If I create Guest account then Router is OK with 5+ users on main and guest account. As soon as traffic increases, software fails.

Router handles 1-2 users 5-6 Mbps. But 3 users using Windows will crash DHCP and later 4G

 

It seems software is faulty. I agree with other users observations that router cannot handle 4G 20+ MBps WiFi traffic if it has 5 or more WiFi users.

In my case it crashes when I try to Watch any 2K TP-Link  CCTV camera or download footage.  

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#120
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-09-28 09:48:54

  @Sunshine I see there is a new Firmware released on 2024-08-30  Archer MR500(EU)_V1_240507    Does this now supersede the Beta Firmware Archer_MR500(EU)_V1_1.7.0_Build_20231122  and has anyone got any experience of using this?  Does this fix the problems discussed on this thread?

 

My ArcherMR500 is pretty stable using the  Beta firmware so I am reluctant to upgrade in case it makes things worse.

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#121
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-10-05 07:36:52 - last edited 2024-10-05 07:37:10

  @xianrenzhang 

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#122
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-10-06 12:18:03

  @herrZed I have exactly the same issue where can we find this beta firmware for MR550 @TP-link ??

thank you in advance.

SM

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#123
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Re:Unstable LTE Connection with Archer MR500 and MR550
2 weeks ago

I just got the Archer MR500 and it seems to drop the connection often + the admin UI gets unusably slow/stops responding completely shortly after rebooting it.

 

Since this thread is so old and there are no official firmware releases - I assume this router is trash?

 

I left it in a cabin thinking it would be at least as stable as my Nighthawk M1 which has had zero dropouts for 4 years straight... now I cannot access it in any way and the next time I go there I assume I'll have to return it.

Could someone please tell me how this can be such an old issue with no fix? 

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#124
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Re:Unstable LTE Connection with Archer MR500 and MR550
2 weeks ago - last edited 2 weeks ago

  @_aron_ The only fix seems to be to set it to reboot daily. The issue seems to be dependent on which carrier you use. I use Vodafone UK and it seems to be fine for about 3 days usually, after which it slows to a crawl and eventually dies. Since I set it to reboot early every morning, I haven't had issues.

 

I agree that this isn't acceptable, but for me I can cope. It has rather tainted my opinion of TP-Link and I'm now very wary of spending any more money on their products.

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#125
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