Unstable LTE Connection with Archer MR500 and MR550

Unstable LTE Connection with Archer MR500 and MR550

123 Reply
Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 01:02:59

  @avazbek_toshtem 

 

Hi, do you mean the manual band selection cannot find band 41 on your MR500? 

Please insert the same SIM card into your phone at same location, then check the 4G band working on your phone and share with us the screenshots: How to check the 4G band working on our smartphones

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#56
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 01:04:49

  @metrominsk 

 

Hi, there is no watchdog timer now on the MR500/MR550, do you mean the beta firmware works better but LTE disconnecting issue still happens?

If the problem still exists after installing the above beta firmware,  please provide the following information for further troubleshooting:

1. When the issue happens again, please login the web interface, share with us screenshots of Advanced->Status page, Advanced->Network->Internet page.

2. When the issue happens again, please go to Advanced->System Tools->System Log page and save a log file(don't restart the router, or previous logs will be cleared)

3. Detailed description of the issue and let us know how often it happens.

 
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#57
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 04:11:56

  @Quyosh Here's a picture of the information on my phone, when I insert my SIM card into my phone, the busy 41 diode is working

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#58
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 04:30:11
I can't download the picture. Do you have telegram chats? Upload the link. I will upload it here
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 04:40:34
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 04:48:02
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#61
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 04:54:28
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#62
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-18 05:01:38
here is the diagnosis on my mobile phone, I tried the sim card on my phone, I think it is working, the signal is good, but tplink 4G+ does not connect to this band
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#63
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-19 08:04:39

  @avazbek_toshtem 

 

Hi, based on the screenshot of your phone, it uses band 41 with EARFCN 39790 and 39990, after calculation, the frequencies are 2510MHz and 2530MHz.
However, the B41 frequency of MR500 EU version supports 2555-2655MHz, which doesn't cover the frequency working on your phone, that is why band 41 is not available in the manual band selection list.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#64
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Re:Unstable LTE Connection with Archer MR500 and MR550
2024-03-19 13:11:46

  @Quyosh Now it's clear, thank you, new question, we have beta firmware, if a new program is released now, if I update it, will it change to the factory program again, will the beta paint record be lost, I need a new program released in 2024, please, I don't like the beta firmware, I need the latest factory program

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#65
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