This Article Applies to:

Model: Archer A6v4, Archer A64v1, Archer A8v1&v2.2, Archer C59v4, Archer C6v4, Archer C64v1, Archer C80v1&v2.2

Firmware:  1.13.2 Build 230824

Phenomenon Description:

Following the firmware update to the latest version 1.13.2 Build 230824, some customers have reported issues with the guest network in AP mode. Specifically, devices connected to the guest network are unable to access the internet, and the guest network section in the Web UI may display abnormal especially the Guest Permissions part like below:

Workaround:

If you encounter similar issues, we recommend the following two workarounds, please try either one and confirm if the issue can be resolved:

Workaround 1: please try following steps:

1) Switch the device from AP mode to router mode. 

2) Perform a factory reset by holding reset button for about 10s. Please note that all the previous configurations will be lost.

3) After the factory reset, switch the device back to AP mode.

4) Check if the guest network works fine. 

Workaround 2. You could also download and update the following beta firmware:

For Archer A64v1, A8v1, C59v4, C64v1, C80v1(They use the same beta): Archer C80_V1_20231229

For Archer A6v4, A8v2.2, C6v4, C80v2.2: try this beta firmware

Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.

If there is still any problem after trying the two workarounds, please leave your comments with model no., hardware version, firmware version of your TP-Link device, its working mode and detailed problem description.