TP-LINK Deco App Not Working Sometimes

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TP-LINK Deco App Not Working Sometimes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-LINK Deco App Not Working Sometimes
TP-LINK Deco App Not Working Sometimes
2024-01-11 21:13:25
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.7.0

Why sometimes TP-LINK Deco app not working properly when i try to do something so the error comes up (Failed....Try Again) and when i open all so app showing (something went wrong with the Cloud Service)

 

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#1
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Re:TP-LINK Deco App Not Working Sometimes
2024-01-12 02:37:14

  @ARGamingPK1 

Hi, Nice to see you again.

Did you have this issue since 1.7.0 beta?

How often do you usually get this error message?

Could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

I kind of believe that when updating to a new firmware platform, such as from 1.5.8 to 1.7.0, some new features or modifications would be introduced. In certain ways, these updates may slightly increase memory usage and potentially affect the overall CPU performance, which could indirectly impact the performance of the app.

Thank you very much and best regards.

 

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#2
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Re:TP-LINK Deco App Not Working Sometimes
2024-01-12 09:52:31

  @David-TP Yeah im facing this issue after 1.7.0 beta firmware before that app works fine on 1.5.8 firmware. But i think sometimes app servers are down.

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#3
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Re:TP-LINK Deco App Not Working Sometimes
2024-01-12 13:02:23

  @David-TP Done i have sent app logs

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#4
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