Devices going offline

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Devices going offline

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Devices going offline
Devices going offline
2024-02-11 12:14:49
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.8 Build 20230619 Rel. 48552

1. IoT (and other) devices randomly go offline and some seconds/minutes later go back online. This is annoying as they are controlled by timed routines/scenes and if a device is offline when it should be turning off (like the hot water immersion heater), it remains on, costing money.

 

2. To try to understand this I used connection alerts for known devices. However, this only works randomly. I have to do each device separately and it often fails to set up, saying "try again later".

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Re:Devices going offline
2024-02-13 08:35:18

  @DaveIlly 

Hi, It is suggested to refer to this link to disable "Mesh Technology" first, then turn off  "fast roaming" and "beamforming"

Fix unstable connection when connected to the Deco network

Best regards.

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Re:Devices going offline
2024-02-20 09:12:14

  @David-TP 

Switched off beamforming, fast roaming and turned off mesh technology for all devices. No change.

 

What now?

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