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Parental Controls not working

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Parental Controls not working

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Parental Controls not working
Parental Controls not working
2024-03-13 16:13:51
Tags: #Parental Control
Model: Archer C9  
Hardware Version: V3
Firmware Version: 1.3.2 Build 20220510

Currently, parental controls will not limit any screentime, and will not block any site set in the blocked list. I have tried this with different devices without success.

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#1
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3 Reply
Re:Parental Controls not working
2024-03-13 16:38:43

  @computergrover 

 

For Archer C9 v3 you have to use this parental controls guide.

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#2
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Re:Parental Controls not working
2024-03-13 16:51:36

  @terziyski Unfortunately, I already have parental controls setup as the guide specifies. It doesn't matter what the access time is set to, nothing is ever blocked. Additionally, the keywords in the blacklist never get blocked.

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#3
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Re:Parental Controls not working
2024-03-13 16:59:31

  @computergrover 

 

Also make sure that devices that you control are with their real (not randomized) MAC address - details.

If all these conditions are met and the issue still persists then probably that is caused by an outdated FW.

You can contact your local tech support for further assistsnce.

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Replies: 3

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