Performance Slow down

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Performance Slow down

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Performance Slow down
Performance Slow down
2024-04-22 05:58:00
Model: Archer C64  
Hardware Version: V1
Firmware Version: Archer C64(US)_V1_1.13.2 Build 230824

Need More stable firmware for Archer C64, after a long time it drop it performance, ping high problem and many more. 

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Re:Performance Slow down
2024-04-23 07:30:32

  @md_himelali_18 

 

Hi, there are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.

For WAN connection unstable (Router Internet LED turns red/orange occasionally):

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.

    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.

    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.

    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router.

For wireless client devices unstable:

    1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.

    2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.

    3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference.

If the issue persists, please contact local TP-Link support with the result of the above troubleshooting steps.

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