Deco M4R 100% CPU and no connectivity

Deco M4R 100% CPU and no connectivity

Deco M4R 100% CPU and no connectivity
Deco M4R 100% CPU and no connectivity
2024-05-14 09:48:09
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.2

Since upgrading firmware to 1.6.2, there are multiple times when my connectivity drops to zero. I've confirmed that this is due to lots of packets being dropped inside the home network.

 

In trying to debug the problem, I've noticed that when the connectivity disappears, the Deco web interface shows 100% CPU Load. I have 11 or 12 clients connected to the network, most are idle, a couple are doing ~20 KB/s of upload and download.

 

It seems clear to me that the firmware upgrade is causing these huge spikes in CPU usage that aren't related to network traffic, and that this is wrecking my connectivity.

 

I've tried to downgrade the firmware, but the web interface tells me it can do upgrades only.

 

What are my options here? I can only see:

 

  1. Upgrade to the 1.7.0 beta release
  2. Live with randomly dropping Internet connectivity (no)
  3. The fine people of this forum help me out!
  4. Chuck the Deco in the bin; buy something else
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#1
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5 Reply
Re:Deco M4R 100% CPU and no connectivity
2024-05-14 11:47:46

  @dzqz 

 

If ISP provided you with the router/gateway to which Main Deco is connected, you can switch Deco to Access Point mode. This will substantially offload Main Deco. See Switching a Deco to Access Point (AP) Mode

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#2
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Re:Deco M4R 100% CPU and no connectivity
2024-05-14 12:32:03
Thanks Alexandre. I'll give that a try. It doesn't seem like a great fix, to be honest. With near-zero traffic, I'd expect the Deco to be running without problems, even in Wifi Router mode. But I'll try it as a work-around until the underlying problem can be sorted!
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#3
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Re:Deco M4R 100% CPU and no connectivity
2024-05-14 22:10:57

  @dzqz that's a weird fw version. Mine is 1.6.1 Build 20231227 Rel. 80438 and very stable

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#4
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Re:Deco M4R 100% CPU and no connectivity
2024-05-15 08:46:13

  @Bugs22 I'm on 1.6.2 Build 20240308 Rel. 55841. I don't think it's a weird firmware version - I think I've just updated and you haven't.

 

My advice would be to stay on 1.6.1 until this is fixed. I didn't have this problem on 1.6.1.

 

And I've tried on Access Point mode and found the same problem occurs.

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#5
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Re:Deco M4R 100% CPU and no connectivity
2 weeks ago

  @dzqz 

 

I have exactly the same devices (version-firmware). Like you after the firmware update i experience a lot of disconnections and slow performance. My main deco is in router mode connected with cable to the modem and i have two more nodes also connected with cable (through 1Gbps switch) to the main one and one more connected trough wifi.  There are more than 50 devices connected to the 4 nodes but most of them are lights or smart plugs. All decos during the day work at 90% to 100% CPU and i keep loosing connection to cameras or seeing lag to Netflix. Before the update everything worked fine with the same number of connected devices. I am one step from throwing everything to trash and buying something else.

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#6
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