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Changed router, now mesh won't work

Changed router, now mesh won't work

Changed router, now mesh won't work
Changed router, now mesh won't work
2024-05-15 20:05:38 - last edited 2024-05-17 12:19:51
Tags: #Network Connectivity
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

Hi

 

Hoping someone can advise.. After so many headaches with my Archer MR600 router I decided to replace it with a Huawei B818-263 router.. But now I have a problem that I cannot get an internet connection via the mesh network. I have plugged my laptop into the ethernet port of the router and get internet access right away, but as soon as the mesh is connected and i connect to the wireless network there is nothing. I have even plugged my laptop directly in to the Deco unit via ethernet and get the same problem with no internet access. 

 

I have factory reset the Huawei - still nothing

I have factory reset the Dec - still nothing

 

I have tried playing with the ethernet settings in the admin panel of the Huawei but still no joy..

 

Does anyone have any advice on what I can do to get these two systems to work together?


Thanks in advance

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#1
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1 Accepted Solution
Re:Changed router, now mesh won't work-Solution
2024-05-17 07:51:20 - last edited 2024-05-17 12:19:51

  @simonintheuk 

Hi, Thanks for the feedback.

Is Deco M9 Plus solid red when there is no internet access from Deco?

-If yes, what is the IPV4 address under Deco APP>More>Internet connection>IPV4?

 

It is also suggested to set Deco M9 plus into Acess Point mode under Deco APP>More>Advanced>Operation Mode to see whether it helped.

Wait for your reply and best regards.

 

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.
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#2
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Re:Changed router, now mesh won't work-Solution
2024-05-17 07:51:20 - last edited 2024-05-17 12:19:51

  @simonintheuk 

Hi, Thanks for the feedback.

Is Deco M9 Plus solid red when there is no internet access from Deco?

-If yes, what is the IPV4 address under Deco APP>More>Internet connection>IPV4?

 

It is also suggested to set Deco M9 plus into Acess Point mode under Deco APP>More>Advanced>Operation Mode to see whether it helped.

Wait for your reply and best regards.

 

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.
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#2
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Re:Changed router, now mesh won't work
2024-05-17 09:27:41

  @David-TP 

 

Hi David

 

Nope, the Deco was solid green as normal. But just with no internet connectivity.

 

Ok cool, i will try change that setting when i get home later and see what happens.

Thanks

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#3
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Re:Changed router, now mesh won't work
2024-05-17 12:20:36

  @David-TP 

 

Hi David

 

Its all working perfectly now! Something so obvious.. Thanks again for your help!!

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