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M9 connectivity issue

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M9 connectivity issue

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Bankendbob

2024-05-27 10:55:34 - last edited 2024-06-06 03:24:38

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M9 connectivity issue

2024-05-27 10:55:34 - last edited 2024-06-06 03:24:38

Tags: #Network Connectivity

Model: Deco M9 Plus

Hardware Version:

Firmware Version:

Just got deco m9 system one of the units dropped out after a few hours operation and will no longer connect to the network. Do I have a dodgy unit or am I missing something, perhaps not in the instructions. Unit continues to oscilate between yellow and red. The other two units are working fine.

Bankendbob

1 Reply

David-TP

2024-06-03 08:37:22 - last edited 2024-06-06 03:24:23

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Re:M9 connectivity issue

2024-06-03 08:37:22 - last edited 2024-06-06 03:24:23

@Bankendbob

Hi, welcome to the community.

Have you tried to factory reset this unit once(by holding the bottom reset pinhole for 1s), then move it closer to the main Deco and add it to the mesh system again?

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Bankendbob

2024-05-27 10:55:34 - last edited 2024-06-06 03:24:38

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Registered: 2024-05-27

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