Deco M4 (2 Pack) 2.4 GHz and 5 GHz frequency query
Hello!
I recently purchased Deco M4s and facing an issue which I might be uninformed of: The main unit is placed in my bedroom and the secondary unit is in the living room; the one in the bedroom emits 5 GHz frequency which is received by all the devices as long as they at least 30 feet nearby, but the devices lose the high frequency and hence, the speed, when they are in the living room.
How do I set the secondary unit to emit 5 GHz frequency? I have tried setting it up in the next room which is much closer to the bedroom but that did not work.
Hi, Thank you very much for your feedback.
There isn't a separate WiFi on/off switch for a specific Deco. If the main Deco can emit the 5GHz, so does the satellite Deco.
So I might need your help to check whether there is something wrong with the hardware WiFi module of this satellite Deco M4.
- Please check the signal source on the satellite M4 to see whether it is on 2.4 GHz/5 GHz, such as.
2. Please hold the reset pinhole at the bottom for 1s to factory reset this unit and add it back on the Deco APP.
3. Upgrade the 1.7.0 firmware here to see whether it helped.
Deco M4/S4_V2 Support Connection Preference
Wait for your reply and best regards.
Hi, Thank you very much for your feedback.
There isn't a separate WiFi on/off switch for a specific Deco. If the main Deco can emit the 5GHz, so does the satellite Deco.
So I might need your help to check whether there is something wrong with the hardware WiFi module of this satellite Deco M4.
- Please check the signal source on the satellite M4 to see whether it is on 2.4 GHz/5 GHz, such as.
2. Please hold the reset pinhole at the bottom for 1s to factory reset this unit and add it back on the Deco APP.
3. Upgrade the 1.7.0 firmware here to see whether it helped.
Deco M4/S4_V2 Support Connection Preference
Wait for your reply and best regards.