X50 Mesh - Constant dropdown connection (Daily)
Hello,
I have a X50-5G working as the Main Modem/Router.
After solving the problem of it dropping down the connection every-single-day: https://community.tp-link.com/en/home/forum/topic/624266?replyId=1365394 - weeks without losing connection (except the scheduled reboot); I bought a pack of 3x Deco X50 Mesh.
That's when the dropdowns started again; once, twice, sometimes even more times a day - not ideal when you have cameras and a smart home.
A side note for the software team: the log that you access through the WebUI of the router, frankly doesn't make much sense. What's the point of resenting the log (even the debug) every time the router reboots? Beyond seeing the chaos of the daemon's errors and warnings I don't see much sense in it.
Anyway...
I have two of the X50 connected, via a switch, using ethernet cables throughout the house, and the last one using wireless connection (the signal is "Strong" and it connects directly to the Main device). All of the X50 have a static ip so there's no conflict with DHCP.
Like I mentioned, the debug-logs don't help at all. But I suspect that the X50 mesh, which is connected via wireless, sometimes tries to act as the Main Device - causing the connection of the Internet to go down; as it obviously can't work as a modem.
Behaviour from 05/07-07/07:
Note: the dropdown at 4am and up at 4:02am is the scheduled reboot.
I've simply turned it off, a few days back, and not once has the network went down.
A good experiment would be to use one of the other X50 mesh devices as the connecting point with that one and see the behaviour - unfortunately they are quite far away to try it in a methodic way.
I will try to connect it with an ethernet cable - not ideal, having a cable travelling inside the house. But the main point is: what's the point of a mesh if you can't even use one of the devices with a wireless connection?
Is this problem documented? Is it being addressed?
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Devices:
Main Device
X50-5G(1.0)
1.1.5 Build 20240419 Rel. 73943
-
mesh 1
X50(1.0)
1.4.1 Build 20231122 Rel. 40485
-
mesh 2
X50(1.0)
1.4.1 Build 20231122 Rel. 40485
-
mesh 3
X50(1.0)
1.4.1 Build 20231122 Rel. 40485
edit: typo
I know that part, but Satellite Deco are usually not shown in the list of clients when you get there.
Also, you can't use external DHCP server, because it should not be possible to turn off DHCP on X50-5G working as the Main Modem/Router.
Have you configured X50s as Satellite Deco for X50-5G, or do they run as their own Deco mesh? Can you share screenshots of "Show List" and "Show Map" in your Deco app, with X50-5G and with all X50s powered on?
Examples of screenshots:
That's why you use the "Custom" option.
You have to check the mac address of the satellites, before, then add those values and specify the static ip address you want.
Mine, for instance, were defined as 192.168.X.245 - ...246 - ...247.
About the external DHCP manager; even if you can't turn off the TP-Link's native DHCP, maybe you could limit the pool - I don't know, I haven't tried it.
