Deco X50-5g loosing connection daily

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Deco X50-5g loosing connection daily

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X50-5g loosing connection daily
Deco X50-5g loosing connection daily
2024-03-06 19:00:11
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: 1.1.2

Hello, I done all sugestions, internet is set to O2, all decos have latest firmware, but main deco x50-5g loosing connection daily, always different time, I set reboot for 4am daily, still no help, I have strong signal too, can you please send me beta version, I believe there is 1.14 version for V1.2

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Re:Deco X50-5g loosing connection daily
2024-03-07 05:50:27

  @m7svk 

Hi, Thanks for the feedback.

Have you noticed Deco X50-5G turn red when the internet is disconnected?

Have you tried to switch "Carrier" from "Auto" to "O2"?

As for the beta firmware, from the feedback I have received,  very few mentioned it could fix the disconnection.

 

I will send the beta firmware via email and you could check whether it helped.

In the meantime, could you please also send some screenshots of the internet settings before and after the 5G outage, such as,

Best regards.

 

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Re:Deco X50-5g loosing connection daily
2024-03-07 06:29:02

  @David-TP 

 

Many thanks David, I send you screenshots as requested, happy to try beta even is older version, any chance to try beta 1.14  for V1.0, as I can see V1.2 have 1.1.4 out and people saying it fixed random red light issue.

 

And one more question, in Deco app on android I am unable to change bands from auto to manual and I can see Deco keep switching between B1 and B20, N78 is always there.. 

 

Many thanks.

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#3
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Re:Deco X50-5g loosing connection daily
2024-03-17 08:43:24
Hi David, 1.1.3 version massively improved x50-5g performance and minimum disturbance with red light, still looking for solution manually select B20 and N78 bands only, as for some reason deco jumping occasionally to B1 and N78 which give deco bad signal and performance, with B20 and N78 and always on full bars with coverage and much much higher speed and performance. Anyone can help how to manually select bands as looks like deco app wont let me do that... Many thanks.
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