Advanced Parental Control on X10
I wanted to purchase advanced parental control but the ui doesnt seem to have app block and particularly youtube restriction options.
Will purchasing the advanced parental control unlock it or it is not available for my device? Will it restrict youtube on android tv in general?
Even the purchase menu does not list it?
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The app does not have Youtube restriction or any app block. Why would anyone would pay just to get time limits.
Anyways, I started the trial for Advanced Parental Control and now security feature also got activated. Am I missing something.
I have deactivated it for now from my deco. Have the packages changed or is this a bug?
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Hi, Thank you very much for the feedback.
Some features under HomeShield Parental control also need to be supported via firmware upgrades, such as "Youtube Restriction" and "SafeSearch".
For more details, you could refer to https://community.tp-link.com/en/home/stories/detail/501232
"Anyways, I started the trial for Advanced Parental Control and now the security feature also got activated. Am I missing something? "
Can I have screenshots of the currently enabled "security features“?
Wait for your reply and best regards.
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@Mushroom123 I think all packages got activated.
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Thank you very much for the update.
Could you please also refer to this link to help me submit the Deco APP log:
Can you also leave me a message with your TP-link email ID for Deco APP?
Best regards.
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@David-TP I have messaged you my tplink id. Can you give me an email I can forward the logs to?
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Hi, Thank you very much for the update.
I noticed the engineer is also requesting the APP logs.
You mentioned earlier that "I cant find the option on the deco app. The UI and options are different to the guide you provided?"
Can I have your Deco APP version?
---There might be some difference in the" Support Center" menus on the Deco APP but you could click any FAQ under "Support Center " and there should be an option "No, I need more help"in the end to "email us".
Wait for your reply and best regards.
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@David-TP I have submitted the log through the app now.
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