Couldnt find 3rd deco on my deco app

Couldnt find 3rd deco on my deco app

Couldnt find 3rd deco on my deco app
Couldnt find 3rd deco on my deco app
2024-09-01 04:32:58
Model: Deco X20  
Hardware Version:
Firmware Version:

Hi

 

I have 3 mesh point deco. I have set up the main deco and able to connect on bedroom (1st mesh point).  Then, i connect the 2nd mesh on my gym, the color is green but couldnt find it anywhere on my deco app. How to find my 2nd mesh on my app? and how would i know if this works

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Re:Couldnt find 3rd deco on my deco app
2024-09-02 08:21:43

  @mikeben 

Hi, welcome to the community.

Could you please leave me a message with the MAC address of the 2nd satellite Mesh unit?

 

The units in the same kit are pre-configured. Within the proper range, the satellite unit could join into the Mesh system automatically.

It is also suggested to reset this satellite once by holding the reset pinhole for 1s, and check again whether it could be found on the Deco APP.

Thank you very much and best regards.

 

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