VPN Client connected but either not routing traffic via VPN or timing out

VPN Client connected but either not routing traffic via VPN or timing out

VPN Client connected but either not routing traffic via VPN or timing out
VPN Client connected but either not routing traffic via VPN or timing out
2024-10-14 14:58:48 - last edited 2024-11-18 01:18:18
Model: Archer BE805  
Hardware Version:
Firmware Version: 1.0.11 Build 20240318 rel.63271

Hey Folks

 

I am having issues getting the VPN client setup for ProtonVPN. I have gone ahead and exported both Wireguard and OpenVPN files from ProtonVPN imported them and created the VPN client on my router. I am then able to successful connect to the VPN server. I have also added the devices that I want to use the VPN. Despite this the traffic from the devices are not being routed through the VPN and instead the traffic seems to either be going out normally as if the VPN wasn't even configured or the destination timing out, depending on the device. E.g. My Mac is listed as a device to use the VPN and I am accessing the internet as if the VPN wasn't configured, meanwhile my iPhone is another device that is listed but I am unable to access any internet sites with everything timing out and a not connected to the internet message.  

 

I have tried the VPN files locally on my Mac and iPhone using both the Wireguard and OpenVPN clients and these connect perfectly and I am able to see the traffic going via the VPN and my IP address updated too. 

 

Based on the documentation I don't see what I am doing wrong. There are no unecessary configurations in the Wireguard files like IPV6 or MTU etc as one support article highlighted. 

 

An example of the WireGuard configuration file
 

[Interface]

# Bouncing = 10

# NetShield = 2

# Moderate NAT = off

# NAT-PMP (Port Forwarding) = off

# VPN Accelerator = on

PrivateKey = xxx

 

Address = 10.0.0.0/32

DNS = 10.2.0.1

 

[Peer]

# XX#XX

PublicKey = xxx

AllowedIPs = 0.0.0.0/0

Endpoint = 000.000.000.000:xxxxx

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Re:VPN Client connected but either not routing traffic via VPN or timing out-Solution
2024-10-15 08:45:39 - last edited 2024-11-18 01:18:18

  @BigRich 

Hi,

Thanks for posting on TP-Link Community.

 

How did you determine that the VPN is not working?

Typically, the way we assess whether the VPN is functioning properly is by checking the public IP address at whatismyip.com (or similar site) before and after enabling the VPN. And some clients may use random/private mac address. I recommend setting the access permission as all when you check if the VPN work.

 

Besides, the flow of traffic is related to routing, and there are no options for editing this on the web UI. VPN apps on mobile phones or PCs usually have more complete functionality, which may result in different behavior. Please let us know your specific requirements so we can check if any adjustments in the settings can meet your needs.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:VPN Client connected but either not routing traffic via VPN or timing out-Solution
2024-10-15 08:45:39 - last edited 2024-11-18 01:18:18

  @BigRich 

Hi,

Thanks for posting on TP-Link Community.

 

How did you determine that the VPN is not working?

Typically, the way we assess whether the VPN is functioning properly is by checking the public IP address at whatismyip.com (or similar site) before and after enabling the VPN. And some clients may use random/private mac address. I recommend setting the access permission as all when you check if the VPN work.

 

Besides, the flow of traffic is related to routing, and there are no options for editing this on the web UI. VPN apps on mobile phones or PCs usually have more complete functionality, which may result in different behavior. Please let us know your specific requirements so we can check if any adjustments in the settings can meet your needs.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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