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VPN Client username invalid format

VPN Client username invalid format

VPN Client username invalid format
VPN Client username invalid format
2024-10-16 11:38:20
Tags: #VPN
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.3.3 Build 20240628 rel.37017(4555)

 

When adding a VPN client, my provider requiers a valid email address.

Why on earth is there a user name validation on this screen? 

The router can NEVER know the requirements of the provider.

Is there an update available to solve this problem, similar to https://community.tp-link.com/en/home/forum/topic/616036

 

Thanks in advance ;-)

 

 

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2 Reply
Re:VPN Client username invalid format
2024-10-17 08:23:02

@TonyC64 

 

Can I know who is the VPN provider?

 

Is this email me@you.com the required email, or are you just testing?

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Re:VPN Client username invalid format
2024-10-17 08:41:13

  @Kevin_Z 

 

It's ipvanish.

I did not create the user name myself; it's a barter deal with another company which gives me free VPN usage via this provider.

This is just a fake email address obviously ;-) 
Any email address is being rejected via the client VPN setup page...

 

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Replies: 2

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