Deco x20 showing smart device

Deco x20 showing smart device

Deco x20 showing smart device
Deco x20 showing smart device
2024-10-17 18:30:26 - last edited 2024-11-14 10:12:43
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.2.5 build 20240720 Rel. 66739

I have Tapo P100 plugs and I can't get them to show on the deco app.

 

i have selected the plus, to find them but nothings. What is going wrong. 
 

I have the latested film ward so don't know what's wrong.

 

they are on the network so can't see why they don't show in bottom part  

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Re:Deco x20 showing smart device -Solution
2024-10-18 10:39:48 - last edited 2024-11-14 10:12:43

  @Glen5438 

Hi, Do you mean when you add Tapo P100 under "Smart Home", Deco APP reported "The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing"?

If yes, please refer to Q3 under Smart Home in the Deco APP.

Deco X20_V2 with the latest firmware 1.2.5 doesn't support KLAP yet and would still need a future firmware upgrade.

Thank you very much and best regards.

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Re:Deco x20 showing smart device -Solution
2024-10-18 10:39:48 - last edited 2024-11-14 10:12:43

  @Glen5438 

Hi, Do you mean when you add Tapo P100 under "Smart Home", Deco APP reported "The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing"?

If yes, please refer to Q3 under Smart Home in the Deco APP.

Deco X20_V2 with the latest firmware 1.2.5 doesn't support KLAP yet and would still need a future firmware upgrade.

Thank you very much and best regards.

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