Wifi connected, but sometimes no internet connection on one mobile and pc only
I am facing problem with router since almost a week . After a while my the mobile says no internet connection . But other devices WiFi working fine. When it says no internet on mobile , then I tried for router web log in same mobile but failed. Say refuse to connect . Internet started working again when wifi I turned off and on in mobile. Can anyone help please ....
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Hi,
Please make sure the phone is getting a great WIFI signal.
If you have enabled smart connect, please disable it and test if the issue happens on both 2.4G and 5G.
You can also change the WIFI channel and channel width.
If only this certain phone has the unstable issue, please also connect it to another WIFI or hotspot to test. And please also check if you have set advanced settings like parental control or mac filtering for this device.
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Hi,
Please make sure the phone is getting a great WIFI signal.
If you have enabled smart connect, please disable it and test if the issue happens on both 2.4G and 5G.
You can also change the WIFI channel and channel width.
If only this certain phone has the unstable issue, please also connect it to another WIFI or hotspot to test. And please also check if you have set advanced settings like parental control or mac filtering for this device.
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