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BE900 breaks IPv4 over IPv6 for Japan-based ISPs

BE900 breaks IPv4 over IPv6 for Japan-based ISPs

BE900 breaks IPv4 over IPv6 for Japan-based ISPs
BE900 breaks IPv4 over IPv6 for Japan-based ISPs
Saturday
Tags: #Firmware Update #Network Connectivity
Model: Archer BE900  
Hardware Version: V2
Firmware Version: 1.1.1

The v1.1.1 firmware for the BE900 (available at https://www.tp-link.com/jp/support/download/archer-be900/#Firmware) renders the router unusable for Japanese internet providers.

 

In Japan, we rely on VNEs to route IPv4 traffic over IPv6. For those with Flets Hikari Cross connections (like myself), this is actually the only option to get IPv4 traffic working, since this connection type doesn't allow PPPoE connections for IPv4. For example, my ISP uses v6plus. It was working fine in v1.0.5, but the v1.1.1 update broke the functionality for all Japan-based ISPs.

 

The device was just released in Japan, so those of us who spent about 600 USD to purchase the device domestically cannot access the internet normally.

As a warning, do not update the device to v1.1.1 if you reside in Japan and do not enable auto-update.

 

Myself and many others will likely be seeking refunds, but we hope the developers will notice and quickly update the firmware so that users in Japan can get basic functionality.

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#1
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3 Reply
Re:BE900 breaks IPv4 over IPv6 for Japan-based ISPs
Monday

  @superduper64 

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241122018, please check your email box and ensure the support email is well received. Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE900 breaks IPv4 over IPv6 for Japan-based ISPs
Monday

 @Sunshine Thank you, appreciate the attention and have replied to the email with the requested information. Upon resolution, will update this thread with the appropriate info.

 

That said, the issue will definitely require a firmware update to resolve, so I'm not sure the info requested (screenshots of settings) will be helpful. Could I recommend creating a beta firmware update as a regression (for example, calling it 1.1.2 beta for Japan users, which simply reverts back to the 1.0.5 binary) until the IPoE fix is ready with MLO and other new 1.1.1 features intact?

 

That way, we could at least use the product as a router as intended rather than being limited to use as an access point, and you would not have to rush a hotfix.

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#3
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Re:BE900 breaks IPv4 over IPv6 for Japan-based ISPs
Tuesday

  @superduper64 

Hi,

 

Thanks for your update.

I would forward your suggestions to the senior engineers team.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Information

Helpful: 0

Views: 195

Replies: 3

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Firmware Update Network Connectivity
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