Wi-Fi password on Deco app

Wi-Fi password on Deco app

Wi-Fi password on Deco app
Wi-Fi password on Deco app
2024-11-12 14:28:46 - last edited 2024-11-14 06:49:54

Why do I need to have uppercase, lowercase, special character and number on my Wi-Fi password via Deco app?

 

Id like to put any, one that makes sense to

me.

 

For the ones who cares about so many rules, go ahead, but not force all.

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#1
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Re:Wi-Fi password on Deco app-Solution
2024-11-13 09:11:44 - last edited 2024-11-14 06:49:54

  @NoDutra 

Hi, Thank you very much for your time and patience.

I just got the update from the engineers. 

The password requirement on the Deco APP is to meet the Brazil ANATEL Act 2436/2022 with “Minimum Cybersecurity Requirements for Assessing the Conformity of CPE (Customer Premises Equipment) Equipment.”

So TP-Link ID in Brazil will need to adopt this new rule when configuring the wireless password on the Deco APP.

 

Thanks again and best regards.

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Re:Wi-Fi password on Deco app
2024-11-13 03:57:57

  @NoDutra 

Hi, Thank you very much for the feedback.

Is the error notice like:

https://community.tp-link.com/en/home/forum/topic/712476

Could you please help me submit the Deco APP log here:

How to submit Deco APP log

 

Wait for your reply and best regards.

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#2
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Re:Wi-Fi password on Deco app
2024-11-13 04:57:03

  Hello @David-TP,

 

that's correct. It is exactly the same case.

 

I tried to reinstall the app, but the error persists.

 

I've sent the log of my app via email.

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#3
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Re:Wi-Fi password on Deco app
2024-11-13 06:22:21

  @NoDutra 

Thank you very much for the APP logs.

They have been forwarded to the senior engineer for further analysis. I will update the email as soon as there is a quick solution.

Thanks again and best regards.

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Re:Wi-Fi password on Deco app
2024-11-13 08:08:57

Thank you so much! @David-TP

 

Any news, please let me know.


All the best.

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#5
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Re:Wi-Fi password on Deco app-Solution
2024-11-13 09:11:44 - last edited 2024-11-14 06:49:54

  @NoDutra 

Hi, Thank you very much for your time and patience.

I just got the update from the engineers. 

The password requirement on the Deco APP is to meet the Brazil ANATEL Act 2436/2022 with “Minimum Cybersecurity Requirements for Assessing the Conformity of CPE (Customer Premises Equipment) Equipment.”

So TP-Link ID in Brazil will need to adopt this new rule when configuring the wireless password on the Deco APP.

 

Thanks again and best regards.

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#6
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Re:Wi-Fi password on Deco app
2024-11-14 06:49:47

 Hello @David-TP,

 

This completely clarify the situation. I checked the publication and it's written exactly those requirements.

 

Thank you so much for your effort!

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