X55 qos settings not respected

X55 qos settings not respected

X55 qos settings not respected
X55 qos settings not respected
2 weeks ago
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20231229 Rel. 43148

I have enabled qos for my x55 and set it to 30/7. But these values are not respected. When i do a speedtest it goes over on both download and upload. i am seeing values around 33/11 which is what my isp provides.

 

I have tried rebooting both my modem and decos after setting qos, but it did not work. How can I get qos values to be respected?

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#1
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5 Reply
Re:X55 qos settings not respected
2 weeks ago

  @Tpnerd 

 

Hi, welcome to our community.

You may refer to this guide to check your settings:

How to configure HomeShield QoS on your Deco

 

Please more details about your need and settings if you need further suggestions~

 

 

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#2
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Re:X55 qos settings not respected
2 weeks ago

  @Marvin_S i have already done this and that is what is not working. 

File:
IMG_5111.jpegDownload
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#3
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Re:X55 qos settings not respected
a week ago

  @Tpnerd 

 

Hi, thanks for your update.

According to your screenshot, I failed to see which devices or apps you set as high priority, referring to the guide I shared above.

And may I confirm which device you did speedtest on? What is the exact result of your speedtest? How many client devices do you have?

 

 

 

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#4
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Re:X55 qos settings not respected
a week ago - last edited a week ago

  @Marvin_S 

 

I am not setting anything high priority. My problem is nothing to do with priority either. As you can see in the screenshot, i am setting 30/7 as qos settings, yet this setting is not respected at all. When I run speedtest on any device on the network i get 33/11. If 30/7 is set as qos, no device in the neyeork should get more bandwidth than 30/7, but this is not working. I hope my explanation is clear.

 

i am testing on iphone and ipad and macbook. I have 10 devices on the network. 
 

i am attaching speedtest screenshot. 

File:
IMG_5118.jpegDownload
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#5
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Re:X55 qos settings not respected
a week ago

  @Tpnerd 

 

Hi,to assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address within business day. Please pay attention to your email box for follow-up.

Welcome to update solution here once your problem is resolved.

Thank you!

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#6
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