Unable to access the banking website after Firmware Update

Unable to access the banking website after Firmware Update

Unable to access the banking website after Firmware Update
Unable to access the banking website after Firmware Update
2025-01-29 15:25:30 - last edited a week ago
Model: Deco X50 - PoE  
Hardware Version: V2
Firmware Version: 1.4.7 Build 20241115 Rel. 47357

Unable to access the banking website, the error message is displayed below along with the attached error logs. This issue began occurring last month possibly after a firmware update to version 1.4.4 Build 20240821 Rel. 72028

 

I have already tried browser history, cache and cookie purge, reinstallation of browser and trying Chrome and Mozilla but same outcome. And I also attempted to resolve the issue by updating to the latest firmware available on the TP-Link website, Deco X50-PoEU)_V2_1.4.7 Build 20241115, but the problem persists.

 

Everything was okay and working until firmware Deco X50-PoE(EU)_V2_1.0.6 Build 20240809. As I undersnatd roll back to this firmware is now not possible per the support page. 

 

Any assistance support would be greatly appreciated.

 

 

Please Note: I know its Deco x50 issue because if I directly connect my desktop and configure my ISP ip settings the desktop is able to access the website just fine.

 

Screenshot of error recived in banking Site Screenshot of error received

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#1
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2 Accepted Solutions
Re:Unable to access the banking website after Firmware Update-Solution
a week ago - last edited a week ago

  @PDA59 

Hi, Thank you very much for the feedback.

Here are some suggestions for your reference:

1. Please set the IPV4 DNS to 8.8.8.8/8.8.4.4.How to change DNS server settings on my Deco

2. Clone the MAC address of the computer on Deco.How to Configure MAC Clone on Deco

3. Disable "web protection" under Network Security if you have subscribed to "Security+"

Best regards.

Recommended Solution
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#2
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Re:Unable to access the banking website after Firmware Update-Solution
a week ago - last edited a week ago

  @David-TP 

Many Thanks for responding greatly appreciated. But after going through severla cycle of reset firmware rollbacks and upgrades, turns out it was a temporary lockout. And it started working the next day. So Thanks Anyways.

Recommended Solution
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  1  
#3
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2 Reply
Re:Unable to access the banking website after Firmware Update-Solution
a week ago - last edited a week ago

  @PDA59 

Hi, Thank you very much for the feedback.

Here are some suggestions for your reference:

1. Please set the IPV4 DNS to 8.8.8.8/8.8.4.4.How to change DNS server settings on my Deco

2. Clone the MAC address of the computer on Deco.How to Configure MAC Clone on Deco

3. Disable "web protection" under Network Security if you have subscribed to "Security+"

Best regards.

Recommended Solution
  0  
  0  
#2
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Re:Unable to access the banking website after Firmware Update-Solution
a week ago - last edited a week ago

  @David-TP 

Many Thanks for responding greatly appreciated. But after going through severla cycle of reset firmware rollbacks and upgrades, turns out it was a temporary lockout. And it started working the next day. So Thanks Anyways.

Recommended Solution
  1  
  1  
#3
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