No internet(red light shown on router)

No internet(red light shown on router)

No internet(red light shown on router)
No internet(red light shown on router)
3 weeks ago - last edited a week ago
Model: Archer C50  
Hardware Version: V4
Firmware Version:

Recently purchased TP-Link Archer C50 AC1200 Dual Band Wireless Cable Router frm Amazon.

After setup is done, on router red light is displayed in the place of internet though I've connected router to internet through LAN.

 

Please help me with this issue or else I need to purchase a new one.

 

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#1
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1 Accepted Solution
Re:No internet(red light shown on router)-Solution
2 weeks ago - last edited a week ago

Hi@Padmakar,

Did you use the LAN port of Archer C50 to connect the ISP modem? Please note that WAN port should be connected to the ISP modem to access internet.

Change Ethernet cable between the router and modem to WAN port of the router. 

 

If the router still has no internet, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ:

How do I configure MAC Address Clone on my TP-Link Archer Router?

 

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Re:No internet(red light shown on router)-Solution
2 weeks ago - last edited a week ago

Hi@Padmakar,

Did you use the LAN port of Archer C50 to connect the ISP modem? Please note that WAN port should be connected to the ISP modem to access internet.

Change Ethernet cable between the router and modem to WAN port of the router. 

 

If the router still has no internet, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ:

How do I configure MAC Address Clone on my TP-Link Archer Router?

 

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