Deco frequent internet dropouts

Deco frequent internet dropouts

Deco frequent internet dropouts
Deco frequent internet dropouts
Friday
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi.

 

 

 

I have three m4s. The main is also working as the router. The other two are connected wirelessly.

 

 

 

Over the last few weeks we have been having frequent drop outs where the only way to get it back up is to switch everything off and back on again.

 

 

 

Can someone please review my recent logs as quite a few errors. 

Fri Mar 21 19:30:29 2025 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Fri Mar 21 19:30:30 2025 daemon.notice nrd[5902]: estimatorPerformMeasurement: Do 11k measuremrent for 70:D8:23:FB:38:80 on channel 36 from serving BSS APId 255 ChanId 36 ESSId 0  

Fri Mar 21 19:30:30 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 0 ChanId 36 ESSId 0 bssid F0:A7:31:B8:37:67 rcpi: 50

Fri Mar 21 19:30:30 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 1 ChanId 36 ESSId 0 bssid F0:A7:31:B7:F4:FF rcpi: 58

Fri Mar 21 19:30:30 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 255 ChanId 36 ESSId 0 rcpi: 54

Fri Mar 21 19:30:30 2025 daemon.notice nrd[5902]: stadbEntry_modifyTriggerThreshold: For client 70:D8:23:FB:38:80 RSSI: 8 | RCPI: -83 | threshold RSSI: 29

Fri Mar 21 19:30:32 2025 daemon.err nrd[5902]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from F4:6D:3F:4A:D6:E8

Fri Mar 21 19:30:32 2025 daemon.notice pppd[5660]: len < 0

Fri Mar 21 19:30:32 2025 daemon.notice netifd: internet (5660): len < 0

Fri Mar 21 19:30:36 2025 daemon.notice nrd[5902]: estimatorPerformMeasurement: Do 11k measuremrent for 70:D8:23:FB:38:80 on channel 36 from serving BSS APId 255 ChanId 36 ESSId 0  

Fri Mar 21 19:30:36 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 0 ChanId 36 ESSId 0 bssid F0:A7:31:B8:37:67 rcpi: 50

Fri Mar 21 19:30:36 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport

 

Fri Mar 21 19:30:44 2025 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Fri Mar 21 19:30:44 2025 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Fri Mar 21 19:30:44 2025 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Fri Mar 21 19:30:45 2025 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Fri Mar 21 19:30:47 2025 daemon.notice nrd[5902]: estimatorPerformMeasurement: Do 11k measuremrent for F4:6D:3F:4A:D6:E8 on channel 7 from serving BSS APId 255 ChanId 7 ESSId 0  

Fri Mar 21 19:30:48 2025 daemon.notice nrd[5902]: estimatorPerformMeasurement: Do 11k measuremrent for 70:D8:23:FB:38:80 on channel 36 from serving BSS APId 255 ChanId 36 ESSId 0  

Fri Mar 21 19:30:48 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 0 ChanId 36 ESSId 0 bssid F0:A7:31:B8:37:67 rcpi: 52

Fri Mar 21 19:30:48 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 1 ChanId 36 ESSId 0 bssid F0:A7:31:B7:F4:FF rcpi: 54

Fri Mar 21 19:30:48 2025 daemon.notice nrd[5902]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 70:D8:23:FB:38:80: APId 255 ChanId 36 ESSId 0 rcpi: 52

Fri Mar 21 19:30:48 2025 daemon.notice nrd[5902]: stadbEntry_modifyTriggerThreshold: For client 70:D8:23:FB:38:80 RSSI: 8 | RCPI: -84 | threshold RSSI: 30

Fri Mar 21 19:30:50 2025 daemon.err nrd[5902]: estimatorDot11kIterateCB: Timeout waiting

 

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#1
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3 Reply
Re:Deco frequent internet dropouts
Monday

  @Darfdork 

Hi, Welcome to the community.

Can I have the current firmware version of your Deco?

 

I didn't see any logs about the disconnection and I guess you might save the log after rebooting the Deco.

Have you noticed the main Deco M4 turn red during the disconnection?

It is also suggested to refer to the suggestions here Fix unstable connection when connected to the Deco network- Case one

 

Recently, there was feedback that Running Deco APP 3.9.9/3.9.22 might cause the main Deco to turn red and disconnect. I wonder whether you have observed similar issues on your Deco M4?

 

Wait for your reply and best regards.

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#2
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Re:Deco frequent internet dropouts
Monday

  @David-TP 

 

Firmware version 1.6.5 20241231 ref:41802

 

The main deco goes Red.

 

 

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#3
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Re:Deco frequent internet dropouts
Yesterday

  @Darfdork 

Thanks for the update.

Did you test whether the disconnection often starts after opening the Deco APP?

If you are on the latest Deco APP version 3.9.9 for IOS or 3.9.22 for Android, it is suggested to install the APP versions here:

Deco App and Internet disconnection

 

Wait for the reply and best regards.

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#4
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