WR841N - Wireless signal disappears in Smartphone

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WR841N - Wireless signal disappears in Smartphone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WR841N - Wireless signal disappears in Smartphone
WR841N - Wireless signal disappears in Smartphone
2015-11-23 07:39:14
Model: WR841N

Hardware Version: 9

Firmware Version: 140122

Region: Brazil

Hi,

I bought one WR841N router with hardware v9 in the last week and it is in the room, but when I'm in the room the wireless signal is disappearing in my Samsung S4 Mini, the signal is strong but suddenly becomes weak and disappears.

I tried changing the channel, changing the mode that only have 11bgn mixed and 11bg mixed, and the firmware is updated, but the problem still remains.
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7 Reply
Re:WR841N - Wireless signal disappears in Smartphone
2015-11-24 01:16:14
Can you set concrete channel on the router? (wireless settings)
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#2
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Re:WR841N - Wireless signal disappears in Smartphone
2015-11-24 17:46:06

jimasek wrote

Can you set concrete channel on the router? (wireless settings)


I tried all channels, but not resolved. It is currently in the Automatic.
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#3
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Re:WR841N - Wireless signal disappears in Smartphone
2015-11-25 05:54:37
Please repeat your settings with concrete channel for example 1 or 5 and please update your firmware on the router
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Re:WR841N - Wireless signal disappears in Smartphone
2016-04-27 00:01:25

jimasek wrote

Please repeat your settings with concrete channel for example 1 or 5 and please update your firmware on the router


The firmware is already updated, and also I've already tried various concrete channels, but the problem still remains.
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#5
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Re:WR841N - Wireless signal disappears in Smartphone
2016-05-29 17:18:49
so, the WIFI only disappeared on your Samsung S4 Mini? if so, it mostly likes an incompatibility issue. you are suggested to install an APP named WIFI analyzer on your S4, which can show you the real wireless environment around you. if you can eliminate the environment point, well, it should be an incompatibility issue. then you can send an email to TP-LINK support to feedback it and scold them!!
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#6
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Re:WR841N - Wireless signal disappears in Smartphone
2016-05-29 17:21:13
update.

you can also try change another SSID for your WIFI, that should work.
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#7
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Re:WR841N - Wireless signal disappears in Smartphone
2016-06-13 12:13:42
Hi , With a capacity of 841 routers broadcast 300mps very strong . however, when you enter the bedroom , it does not appear on the Samsung S4 mini . The main reason is the wave of the room walls are so spread waves breakwater . therefore will not receive signals . router behavior is fitted in the bedroom . thank you
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#8
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