Have I made a mistake? GE800

Have I made a mistake? GE800

Have I made a mistake? GE800
Have I made a mistake? GE800
17 hours ago
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.3.3 Build 20260210 rel.43232(5553)

I recently upgraded my internet service and, as a result, required a new router. My previous device, the Archer AX95 AX7800, was no longer suitable due to its limitation of a single 2.5Gb WAN/LAN port and only 1Gb LAN ports.

After conducting extensive research—particularly into WiFi 7 capabilities, future-proofing, and multi-gigabit LAN support—I initially considered the BE800. However, I ultimately opted for the GE800, which I found cheaper on an offer.

The setup process and replacement of the AX95 were straightforward. I also completed the suggested firmware update to version 1.3.3 Build 20260210 rel.43232(5553). Following installation, I was able to achieve network speeds exceeding my 2000Gb internet service. Additionally, integrating my two existing RE700X units via EasyMesh was quick and seamless.

This configuration worked well for approximately one week, after which I experienced an unexpected reboot. There were no relevant entries in the system logs. Subsequently, when accessing the web interface, I encountered an “Interface return exception” error, along with a complete loss of all DHCP entries and an empty client list.

Restarting the router via the web interface temporarily resolves the issue after approximately five minutes; however, all reserved device names are erased in the process. While the system remained stable for another day without further reboots, the issue has since recurred. The interface exception has returned, and the DHCP list is again unavailable.

Although the network itself remains operational—internet connectivity and mesh functionality are unaffected—I am unable to manage the router through the web interface without performing a reset. This also prevents access to features such as enhanced gaming options and AI QoS settings.

At this stage, I am approximately 14 days into ownership, so returning the device is still an option. However, doing so would be inconvenient, as it would require reverting to the AX95 while awaiting a replacement. I am therefore unsure whether this is an isolated hardware fault or indicative of a broader issue with the device, and whether I should consider an alternative model or manufacturer.

 




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