Forums/
Deco
2025-01-10 09:10:02
Deco APP Frequently Showing "0 Online Clients"
This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty.
Forums/
Deco
2025-08-27 09:49:43
Guest Network vs IoT Network vs Device Isolation
This Article Applies to: All Deco Models Guest Network vs Device Isolation vs IoT Network If I want an extra WiFi network for certain devices, which feature should I go to: Guest Network or IoT Networ
Knowledge Base/
Troubleshooting
2018-11-27 07:51:57
Unable to connect to the Internet
When you first set up Deco, after going through the whole setup process on the Deco APP, sometimes it might end with an Error: Unable to connect to the Internet. Normally, when you got this error, the
Forums/
Deco
2025-08-20 03:09:39
Deco M4_V1/V2_1.8.0 User Feedback
This Article applies to Deco M4_V1/V2 Firmware Modifications: Enhanced System Security Improved Client management experience on the Deco APP. Fixed the issue that the IPv6 communication between client
Forums/
Deco
2024-11-26 09:51:42
How to Understand Speed Rates on the Deco APP
Sometimes when opening the Deco APP, you might find "Deco app showing 0 kbps for all speeds". Is it normal? To answer this question, we can first figure out what are these numbers for. It displays the
Forums/
Deco
2024-11-20 12:38:23
Deco App Showing Unknown Status of Connected Clients
Hey TP-LINK !! I have been facing this issue since i bought my mesh system some of my devices status is Unknown on Deco App? Please fix it as soon as possible.