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Knowledge Base/ Troubleshooting
By David-TP 2022-12-13 08:32:30

Get stuck on Looking for Deco

If the configuration got stuck on "looking for Deco", you have come to the right place and go on to get more troubleshooting suggestions. Case One: Get stuck on "Looking for Deco" page and the page is
Knowledge Base/ Features & Configuration
By Jenny_M 2023-11-07 11:47:08

Deco VPN Configuration Guide

This Article Applies to all Deco models that support VPN. Deco VPN Supported List Contents OverView Built-in VPN Configurations NordVPN Connecting to NordVPN via OpenVPN protocol Connecting to NordVPN
Knowledge Base/ Troubleshooting
By TP-Link 2018-11-27 07:51:57

Unable to connect to the Internet when setting up main Deco

When you first set up Deco, after going through the whole setup process on the Deco APP, sometimes it might end with an Error: Unable to connect to the Internet. Normally, when you got this error, the
Knowledge Base/ Features & Configuration
By David-TP 2022-11-23 07:46:06

How to submit Deco APP log

Step1: Click on the top left>choose "Support Center" Step 2: Open any FAQ in the categories--->Navigate to the bottom of this page>click "No, I need more help"--> Email us Step 3: Choose "APP" and tic