@Solla-topee I only received the camera a few days ago, so camera FW updates automatically so I assume is the latest as it did an update yesterday, and reports that FW is up to date. Software again...

@LuizCB that has been done already and using the latest FW, tried with ODM and other VMS too and PTZ does not work.

This camera is supposed to be Onvif Profile S compliant and I know that PTZ feaure is 'Conditional' so not mandatory to meet Profile S specification, however seeing as the camera is a PTZ camera and...