@Clive_A yes, followed the guide up to clicking on the Cloud Based Controller Management checkbox on System -> Controller Settings. The status will be online when the switch is connected to Omada...

Clive, Thanks for the reply. 1. There is power and internet on the switch, able to ping 8.8.8.8 and omada.tplinkcloud.com. Also able to get ntp time. So definitely there is internet of the switch. 2....

My SG2218 cannot connect to the cloud controller. Connection status is OFFLINE. I have 1. enabled Cloud Based Management 2. updated firmware 3. able to ping omada.tplinkcloud.com (108.158.213.109)...

@dicken This is the 1st thing I did. Doesnt work at all. Still getting the same error message. 1. Set the DNS to 8.8.8.8 and 8.8.4.4 on the router setup page. DOESNT WORK. resorting to using a...

I have 5pcs TL-R600VPN installed on 5 different sites. In the span of few weeks, all on them encountered dns_probe_finished_bad_config error on a regular basis. As in every 10 mins or so. I could see...

i have 5 decos M4 connected daisy chain. 1st, 2nd and 3rd decos are located in the main house, and the 4th and 5th decos are in the adjacent house connected via 30m CATE cable. All decos are...