@PhoneyHornet Hi, we have received your created ticket and escalated your case to the engineering team for further analysis. Welcome to share the solution here if the problem is resolved. Thank you...

@honzik Hi, thanks for posting question here. We sincerely recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID, community nickname, a detailed...

@RPang Hi, we sincerely recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID, community nickname, a detailed description of the issue, and the...

@Glenn73 Hi, if you switch the wifi connection to mobile data of your phone, does everything show properly on Tether app? Please share Tether app version and the model&OS of your phone. If possible,...

@PedroCavaleiro Hi, welcome to our community. May I confirm how far you put the farthest Deco P9 from other Deco units? If you move it closer to other Decos for a test, can the performance be better?...

@GB2025 Hi, may I confirm some detailed information to understand your situation better? 1. Is your product also Deco XE75 Pro(Hardware: V3 Firmware: 1.2.11) ? How many Deco units do you have? 2. How...