@Adaptnconnect Hi, welcome to our community. Are you using two UB500 on two Windows computers separately? Is it the same problem happening on both computers even if swapping two UB500? Here are some...

@Okostobi Hi, welcome to our community. It is suggested to follow this guide to troubleshoot: Problems you may come across during the driver installation of the TP-Link wireless adapter Thank you and...

@Mike_Kmp Hi, welcome to our community. It is suggested to follow this guide to troubleshoot: The Main Deco network is unstable or loses internet suddenly. We recommend submitting a support ticket...

@Snakbar Hi, thanks for your sharing here. It is suggested to observe performance for some time. Welcome to feedback if there is further problem.

@avhinav Hi, welcome to our community. It is suggested to change DNS for a try follow this guide: How to change DNS server settings on my Deco And you may also check on different phones and laptops....

@tonyjp2022 Hi, thanks for posting question here. When your two Deco X50 shows offline on Deco app, how about the LED status? Can the internet connection from Deco X50 work properly actaully? If...