I'm trying to figure out how come I can't seem to add a switch ACL rule. I have 4 active ACL rules and when I try to turn on the 1st rule, I get the message - IP-Port Group cannot be applied in...

@Fae Hello and sorry for the late reply. As a network installer, the first rule of thumb is to eliminate and narrow down the root cause of potential issues, which I did and informed your colleagues...

@Fae Just a quick update, TP Link Malaysia sent me an offline copy of Firmware 1.0.2 on Sept 21. I successfully applied the firmware update today, Sept 22 on both theL1 APs, bringing all 10 APs in...

@BravoMike31 I'm facing the same exact situation for a new network setup. I've deployed an entire Omada setup (10 - EAP620HDs, 4 - TL-SG2210MP, ER605 V2 router and OC200 controller) for a 4 storey...

@Fae why can't TP Link Malaysia just issue a hardware replacement? The fact that my client has already deployed 8 units of EAP620HD with firmware ver 1.0.2 and has no performance issues, why make my...

@Fae Pretty shocked at the non-replies! TP Link...you guys really need to work on your customer service. I'm taking my business elsewhere after this experience. Will not be recommending TP Link...