@Hank21 as you can see no ticket number was given.

Like I said there was no ticket number given I can fw the email string but I'm sure nothing is given

@Hank21 Hi Hank thanks for getting back to me, I have a large string of emails but throughout make no mention of RMA or support number. The last email I received simply gave me support contact...

Hi I've spoken to a support agent but there's a language barrier (Thailand) and when they gave me the return address they gave no conditions or reference number. logically thinking I was going to...