@otze they contact me, the person that was helping me was Solla-topee, you can find her in this message thread

@otze Finally the TP-Link support solved my problem, I'm not pretty sure what they did, but it seems that the problem was related to my TP-LINK ID user and camera binding in their server side, it was...

Hi, I have connected my Tapo C210 camera to my home network without any problem, however, when I try to access the camera from outside the home network using the Tapo app, I can't. In fact, the...