Hi @Christian-W , Welcome to our community. The Archer BE800 supports EasyMesh; it is recommended that you add a new EasyMesh-compatible device to expand the network. While we plan to make EasyMesh...

Hi @Bogle ， Thanks for your reply. The tech team previously asked for App logs from you to confirm whether the app's recognition was the cause of the anomaly. System logs and backup files are used to...

Updated on December 3: Hi All, Except for the Archer VR2800 V1, the latest firmware version for all other affected models has fixed this anomaly. Please confirm that your modem's firmware is up to...

Hello @xg4ll , Thanks for getting back. May I know the firmware and hardware version of your router? What was the previous firmware version you mentioned? Was it 1.3.0? Have you tried downgrading for...

Hello @tdhuff0803 , Have you recently changed settings on the router or on your client devices? For example, updating the firmware or trying to access the Company VPN using different mobile phones....

Hello @DaniTP , The 1.3.10 version cannot be degraded to the previous version. It is recommended that you keep in touch with the engineer to follow up your case via email.