Hello @B_79, Welcome to our community. Is the network card still functioning properly? Have you changed any settings recently? Here are some steps you can follow to troubleshoot: 1. Remove other...

Hello@Dancing , Welcome to our community. What is the PC's IP address when you connect it to the TBE400UH? Please send the screenshots with the error message here. For your case, please try the...

Hello @seoras1 , While we regret that you have returned the product, we welcome your questions at any time.

Hello @affa44 , Do you mean that you want to change TP-Link ID bound to the modem? At this time, TP-Link does not support changing the email address of an existing TP-Link account or transferring a...

Hello @uncool_dude , Welcome to our community. What is the model of your main router? Please tell me if your network topology diagram is as follows: ISP—Main router—AX10 )))((( client devices (Note:...

Hello @steve_summers , Welcome to our community. If the Router Internet LED turns red/orange occasionally, that means its WAN connection is unstable. Here are some suggestions that may help you: 1)...