Updated on December 3: Hi All, Except for the Archer VR2800 V1, the latest firmware version for all other affected models has fixed this anomaly. Please confirm that your modem's firmware is up to...

Hello @xg4ll , Thanks for getting back. May I know the firmware and hardware version of your router? What was the previous firmware version you mentioned? Was it 1.3.0? Have you tried downgrading for...

Hello @tdhuff0803 , Have you recently changed settings on the router or on your client devices? For example, updating the firmware or trying to access the Company VPN using different mobile phones....

Hello @DaniTP , The 1.3.10 version cannot be degraded to the previous version. It is recommended that you keep in touch with the engineer to follow up your case via email.

Hello @seoras1 , Welcome to our community. Please tell me if your network topology diagram is as follows: ISP modem—router )))((( RE500X (Note: — stands for wired connection,)))((( stands for...

Hi @DaniTP , Thanks for getting back to me. Please reply to the tech team's ticket with the router and extender's backup files and system logs.