Hello @Shanni , Thank you for sharing. I will make sure to forward your situation to the relevant departments to find out the cause. Please note that reproducing this situation may take some time....

Hello @User23456 &@Bluefish91 , Welcome to our community. Have you tried checking the DHCP lease time on your ISP router? Could you extend the lease time? When did this anomaly begin? If you have...

Hello @lulunico , Welcome to our community. According to Google Translate, your question is if you can set the extender's SSID to be the same as the router's. If there is any discrepancy, please...

Hello @kakek , Welcome to our community. For your case, here are some troubleshooting steps that may help you: 1) Open the Tether app, go to MORE > Block List, make sure the specific device is not...

Hello @rasebdon , Thanks for getting back to me. We have not received similar feedback from other users. Here are some additional suggestions to improve your Wi-Fi signal and eliminate dead zones: 1....

Hello @LordTerror , Thank you for your reply. Are you currently using firmware version 1.0.16, or have you updated to version 1.1.1? If you can use the network normally now, it is recommended that...