Hello @garagaya , Thanks for contacting our community. Are you saying that you've already tested the network using two modems, and the network still disconnects at fixed times? If so, could it be due...

Hello @ibrararshad12 , Welcome to our community. Where did you get the modem? If it is from your ISP, that means the VR1210v is a customized device specifically designed for local Service Providers....

Hi @OrangeLaros & @giriri, Thank you for your detailed reply. We are working hard to move this matter forward. In particular, we are very grateful for your support and understanding.

Hi@VLTC , Thanks for getting back to me. I found it. You should install the beta firmware here. The tech team has been made aware of your case; they will likely reach out to you via email to continue...

Hi @ElToroBenito , I will make sure to forward your update to the relevant technical department. If possible, we would like to contact you via the email address you registered with, and to collect...

Hello @Shanni , Thanks for contacting our community. Have you added a Satellite unit for the third building? How is the network performing now? May I know if your network topology diagram is as...