Hello@wegan , Welcome to our community. According to Google Translate, you failed to change the password of the vx800v. If there is any discrepancy, please describe it in English. vx800v is a...

Hello @pelham14 , Welcome to our community. For your case, here are some suggestions that may help you: 1. Identify ISP issue: You can disconnect the router and connect your old router back to the...

Hello@withnail69 , Welcome to our community. What is the model of your device? How did you connect the extender to the router? Via wireless or wired cable?

@XZ000-G7 , @Barewnte , Thanks for contacting our community. Some specialized models are sold in specific regions and come with regional features to accommodate local network configurations. I...

@mitsumitsu , @colcata , @reffsZA , Have you tried to contact your local support for help? As I mentioned, non-traditional router models like the XX530v are often custom-built by your ISP. However,...

Hi @Tail_uk , I am so glad to hear that you can update the firmware at last. Please enjoy the network from the router!