Hello@Agusmag , Welcome to our community. Is there any error message on Tether App? Please take screenshots and send them here. May I know if your network topology diagram is as follows: ISP...

Hi@Feriman , Thanks for your comparison and the test results. The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check...

Hello@kmac092 , Thanks for getting back to me. Is there any switch between the router and the PS5? If yes, please connect the PS5 directly to the router's LAN port. Test different LAN ports of the...

Hi @ChuckLox , Can you detect the new firmware? As I know, new version is 1.1.4 Build 20250813 rel.41793.

Hello@ElyasBmol , Welcome to our community. For your case, here are some suggestions: 1. Make sure your device has BLUETOOTH function. 2. Make sure you have installed the latest Bluetooth driver on...

Hello @Tail_uk , Welcome to our community. Please confirm that your router is successfully accessing the cloud normally. That is, you can remotely manage the router through the app. Or, you can...