Hello @Swede01, Welcome to our community. Did you get internet connection information via Sky? Like username and password, VLAN ID. Here is the setup video that may help you: How to Set Up TP-Link...

Hello @AndresXML , Welcome to our community. Do you mean that you got the router via ISP, and ISP has installed a customized firmware on it? If your router is an ISP-customized device, you should...

Hello@RadixLectii , Welcome to our community. I think you're referring to a case that's already been escalated to an engineer. Could you provide a link to the relevant information? Even with...

@Shohan_BD , Thanks for contacting our community. Do you mean the SSID suddenly disappears, but the wireless is still connected? How often does it happen every day? Will the WiFi lights turn off when...

Hello @MohammedS , Welcome to our community. What is the previous version of the Archer C60 that you used? Archer C60(EU)_V3_190115 is the first version. If you need new firmware, please install...

Hello@MomchilKirilov, I'm sorry for not getting back to you sooner. You mentioned that "Cabled tests from both the 2.5G port and the 1G port all report normal download speeds." Does this mean that...